Privacy policy
Personal Information We Collect
When you visit our website, we collect certain details about your device, how you interact with the site, and the information needed to process your purchases. This may include your name, billing and shipping address, payment details, email address, and phone number. We also collect data through cookies and analytics tools (such as Shopify, Google Analytics, and Meta Pixel) to help us understand how you use our site and to improve your experience.
How We Use Your Information
We use your personal information to fulfil orders and provide customer support. We send order updates and important notifications. We personalise and improve your online experience. We conduct analytics to understand how customers interact with our website. We comply with legal obligations.
Sharing Your Information
We may share your information with trusted third-party service providers such as Shopify, payment gateways, and shipping partners, only to operate our business and fulfil your order. We do not sell or rent your personal information to third parties. We may also share information when required by law or to protect our legal rights.
Cookies and Tracking
We use cookies and similar tracking technologies to recognise your browser, remember your preferences, and enhance your browsing experience. You can manage your cookie settings through your browser at any time.
Your Rights
You have the right to access, correct, or delete your personal information. If you are a resident of certain jurisdictions (such as the EU), you may have additional rights under local data protection laws. To make a request, please contact us at: hello@grace-of-life.com
Data Retention
We keep your information only as long as necessary to fulfil the purposes we collected it for, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.